Welcome
to us!

By rental products we mean our boats, bicycles, canoes and so on

1. Booking and confirmation
1.1 The number of persons, total price and additional products/services to be provided by the hotel will be stated
in the confirmation.
Any changes in the number of people must be notified to the hotel prior to check-in.
1.2 The guest is responsible for checking that the details of the booking are correct, and for providing information
The hotel as soon as possible after booking if there are errors/omissions in the confirmation.

2. Confirmed price
Confirmed price applies to both parties.

3. Changes and cancellations
3.1 Changes/cancellations must be made no later than 14:00 the day before arrival in order to be entitled to a refund of the amount paid.
3.2 No Show / When the Guest Doesn’t Show Up
If the guest does not show up, or has not cancelled the stay within the deadline, the hotel will
demand payment for the rental period.

4. Payment
In the case of online reservations, payment is made at the time of booking.
If the booking is made over the counter, by phone or e-mail, the rental product is paid for at pick-up.

5. Check-in and check-out times
Ordered services are delivered from the time they are reserved and handed in no later than the time they are reserved for.

6. Liability for breakage/damage of hotel property.
The guest, or the guarantor of the stay, is responsible for any breakage /
damage it causes to the hotel property and will be charged for this. The sum varies on the damage.
From NOK 1500.-.

7. Special requirements and orders for rental products.
7.1 For the rental of rowing boats, canoes, pedal boats, SUP and other recreational boats under 8 metres, there is a legal requirement for the use of suitable flotation garments during voyages.
Suitable flotation garments can be brought or rented from us.
7.2 For renting a kayak, a wet card or equivalent level of experience is also required.
7.3 When renting a golf cart, the renter is required to be at least 18 years old and sober while using the vehicle.

8. Personal data and GDPR
8.1 In connection with the guest’s booking, made by the guest himself or by others on behalf of
processes, processes and stores the personal data we need for the performance of the agreement
about booking and the purchase of services. This is information that the guest has provided to the hotel, either directly or via
agent/travel agent or other third party.

8.2 The hotel does not share this information with third parties, unless the guest himself
has consented to this. Exceptions to this are if applicable legislation (the Personal Data Act /
GDPR) and/or if the government allows or requires the hotel to publish this
information to them.

8.3 The use of data processors to process guests’ data on our behalf is considered
Not as a handover.

8.4 To ensure that we have correct information about the guest, we may check the guest’s
information provided against sources such as the National Population Register, telephone directory and the like.