We are looking for a professionally skilled, service-minded and committed person for the position of
reception manager at our hotel. We are looking for a positive, reliable, structured, flexible and
responsible person with extensive experience from the hotel and restaurant industry.
If you enjoy working at a fast pace, are committed to ensuring good guest experiences, and
enjoy working in a team, this could be the job for you.
Knowing the area around the hotel and telling the good story to our guests is important.
The hotel is open all year round and our guests come from all over the world. Our guests are family and
leisure guests, HUB Riding guests, tour operator guests and course and conference guests so there is
great variation between what happens from day to day, month to month and between the different
seasons.

STARTUP Quickly

JOB DUTIES include:

• Create memorable experiences for our guests
• Help develop and implement marketing and upselling strategies
• The reception manager will plan operations in a rational and economic way and ensure that
  event bookings are correct, in close cooperation with the restaurant and kitchen manager
• Personnel management and responsibility for employee development/training
• Staffing and roster planning
• Create an environment and attitude to ensure a positive working environment
• Purchasing and invoice management
• Time reports
• Daily operations
• Establishment and quality assurance of routines and checklists
• Responsibility for financial targets, budget, reporting and achieving measurable results

This is you:

• Fulfills the role of host and is a service-minded person who is genuinely committed to quality in
  the guest experience
• Previous experience as a reception manager, or other significant position of responsibility within
  the restaurant/hotel industry.
• Qualified as a receptionist and extensive experience from hotels and restaurants
• Fluent in one of the Scandinavian languages, both orally and in writing.
• Good financial understanding that balances price, product and quality in a profitable way
• Ability to build good teams where you make each other good and cheer each other on
• Good knowledge of applicable HSE and internal control requirements.

We can offer:

• A good working environment with knowledgeable and committed colleagues.
• Career opportunities in a hotel concept that is constantly evolving.
• Competitive conditions for the right person.

Our vision is to be the most complete accommodation for travelers in Telemark, where we
leave a mark on our guests and where it will be a good place to work for many generations
generations to come.

Applications should be sent to katrine.straand@straand.no
For questions, please contact Katrine Straand on tel. +47 924 05 768