Ever since 1864, our hotel has provided well-being and good service with the guest in the center.
These general terms and conditions apply to Straand Hotel, hereinafter referred to as SH. An event is defined as a booking of accommodation, meeting / conference, banquets, experiences, activities and conferences with or without meals at SH for at least 5 rooms or 10 people. A confirmation signed by both parties forms the basis of the reservation (hereinafter referred to as the event) and is considered the original reservation. Any cancellations or reductions must be notified in writing to the hotel and confirmed in writing by the hotel to be considered valid.
2. Participant list / Program
No later than 3 weeks before the event, the hotel must receive the final list of participants for the reserved number of rooms, and a program / schedule stating the time for meals and other services etc.
If the list of participants has not been received as mentioned above, the hotel will request this in writing. If the list of participants is not received after this, the hotel can not guarantee the availability of rooms for participants.
Cancellation / reduction
|Reduction||1-10 participants||11-50 participants||51-100 participants||101-200 + participants|
|100%||14 days||45 days||90 days||120 days|
|50%||7 days||20 days||45 days||60 days|
|25%||3 days||10 days||20 days||30 days|
|10%||1 day||3 days||10 days||15 days|
|5%||1 day||5 days||7 days|
All cancellations and reductions must be made in writing. The different cancellation deadlines depend on the size of the original number of participants, and how much you want to change.
The number is the maximum total downward adjustment in the specified time interval. Ie. that if previous adjustments have been made that exceed the relevant reduction percentage, no further free reductions can be made.
In case of no-show, delayed arrival or early departure, the hotel will be entitled to compensation corresponding to the full price for the confirmed event as booked.
4. Payment of compensation
In the event of cancellation and / or reduction of an event at a later date than specified in point 3 above, SH is entitled to compensation corresponding to the full value of the late cancellation, including VAT.
SH always has the right to demand full compensation for services that cannot be canceled, ie services from external suppliers on behalf of the client.
5. Cancellation of an event agreement
SH reserves the right to cancel an event agreement if part or all of the event is resold to a third party without the prior consent of SH, or if the event is resold at a price higher than the price stated on the confirmation, unless is sold as part of a package.
Such cancellation will not incur any obligations for the hotel.
6. Prepayment / deposit / invoice
In case the agreement includes a prepayment clause, an amount corresponding to 50% of the confirmed event is subject to payment no later than 30 days before the day of arrival. The rest is subject to payment no later than 7 days before the day of arrival. Prepayment will be deducted from the final invoice and will be included in the calculation of the cancellation fee as specified in point 3.
A deposit not paid within the agreed terms of payment will be considered a cancellation of the event. Upon invoicing, the amount due for payment is 10 days from the invoice date. An invoice fee is charged. Late payment will be subject to 1.5% interest per current month, plus an administration fee.
7. Subject to price adjustment
SH reserves the right to adjust prices in the event of changes in value added tax and other taxes / fees, or in the event of force majeure that is beyond SH's control. SH must inform the customer of any increase in such costs immediately.
The rates are adjusted once a year, per. January 1 unless otherwise stated in the confirmation; the rates for the current year are stated in the confirmation. A price increase of 3-5% per year should be expected.
8. Force Majeure
No Party shall be liable for any breach or delay in the performance of its obligations under this Agreement (i) if and to the extent that the failure or delay is caused, directly or indirectly, by fire, flood, natural elements, lockouts, blockade, acts of war, terrorism or civil unrest or other similar extraordinary event beyond a reasonable control of the parties and (i) provided that the defaulting party is without fault and the error or delay could not have been prevented by reasonable precautions.
9. Liability for damage / assets
SH is not responsible for assets brought to the hotel. If the property is of special value, the hotel must be informed there.
The hotel is only liable for the full loss in cases where the hotel has assumed such liability for valuable property in writing.
Any dispute regarding the interpretation or application of this agreement will be settled by a Norwegian court.