Ever since 1864, our hotel has provided well-being and good service with the guest in the center. 

General terms and conditions for groups, courses and conferences

1. Introduction
These general terms and conditions apply to Straand Hotel, hereinafter referred to as SH. An event is defined as a booking of accommodation, meeting/conference, banquets, experiences, activities and conferences with or without meals at SH for at least 5 rooms or 10 people. A confirmation signed by both parties, or equivalent, forms the basis for the reservation (hereinafter referred to as an event) and is considered the original reservation. Any cancellations or reductions must be notified in writing to the hotel and confirmed in writing by the hotel to be considered valid.

2. List of participants/program
No later than 3 weeks before the event, the hotel must receive the final list of participants for the reserved number of rooms, and a program/schedule indicating times for meals and other services etc.
If the list of participants has not been received as mentioned above, the hotel will request this in writing. If the participant list is not received after this, the hotel cannot guarantee room availability for the participant.

Cancellation / reduction 

Reduction 1-10 participants 11-50 participants 51-100 participants 101-200 + participants
100% 14 days 45 days 90 days 120 days
50% 7 days 20 days 45 days 60 days
25% 3 days 10 days 20 days 30 days
10% 1 day 3 days 10 days 15 days
5% 1 day 5 days 7 days

 All cancellations and reductions must be made in writing. The different cancellation deadlines depend on the size of the original number of participants, and how much you want to change.

The number is the maximum total downward adjustment in the specified time interval. This means that if downward adjustments have previously been made that exceed the relevant reduction percentage, no further free reductions can be made.
In the event of no-show, late arrival or early departure, the hotel will be entitled to compensation corresponding to the full price for the confirmed event as booked.

4. Payment of compensation
In the event of cancellation and/or reduction of an event at a later date than stated in section 3 above, SH is entitled to compensation corresponding to the full value of the late cancellation, including VAT.
SH is always entitled to claim full compensation for services that cannot be canceled, i.e. services from external suppliers on behalf of the client.

5. Cancellation of an event agreement
SH reserves the right to cancel an arrangement agreement if part or all of the arrangement is resold to a third party without the prior consent of SH, or if the arrangement is resold at a price higher than the price stated on the confirmation, unless it is sold as part of a package.
Such cancellation will not entail any obligations for the hotel.

6. Prepayment/deposit/invoice
In the event that the agreement includes a prepayment clause, an amount equivalent to 50% of the confirmed arrangement is subject to payment no later than 30 days before the day of arrival. The remainder is subject to payment no later than 7 days before the day of arrival. Prepayment will be deducted from the final invoice and will be included in the calculation of cancellation fees as set out in clause 3.
A deposit not paid within the agreed terms of payment will be considered a cancellation of the event. In case of invoicing, the amount is due for payment 10 days from the date of invoice. An invoice fee will be charged. Late payment will be subject to 1.5% interest per current month, plus an administration fee.

7. Reservation of price adjustment
SH reserves the right to adjust prices in the event of changes in VAT and other taxes/duties, or in the event of force majeure beyond SH's control. SH must inform the customer of any increase in such costs immediately.
The rates are adjusted once a year, as of January 1, unless otherwise stated in the confirmation; the rates for the current year are stated in the confirmation. A price increase of 3-5% per year should be expected.

8. Force Majeure
No party shall be liable for any failure or delay in the performance of its obligations under this Agreement (i) if and to the extent that the failure or delay is caused, directly or indirectly, by fire, flood, natural elements, lockouts, blockade, acts of war, terrorism or civil commotion or other similar extraordinary event beyond the reasonable control of the parties and (i) provided that the defaulting party is without fault and the failure or delay could not have been prevented by reasonable precautions.

9. Liability for damage/property
SH is not responsible for property brought to the hotel. If the property is of particular value, the hotel must be informed accordingly.
The hotel is only liable for the full loss in cases where the hotel has assumed such liability for valuable property in writing.

10. Disputes
Any dispute regarding the interpretation or application of this agreement will be settled by a Norwegian court.